Application Process

RENT DUE: All rents are due on the first day of the month. Some of our leases have a grace period. Any rent not received by 5:00 PM on the last day of the grace period is considered late and will incur a late fee. Rents can be paid on line, mailed to us, or dropped off at our office. There is a secure mail slot on our front door where rents can be dropped off 24/7.

LATE RENT: Any rent not received by 5:00 PM on the last day of the grace period (if any) is late and a late fee of 5% will be charged. Personal checks are not accepted after the 5th of the month. If your rent is late it must be paid with a cashier’s check or money order (payable to AM Realty, LLC.) and must include the late fee.

BOUNCED CHECKS: If your check is returned by the bank for non-sufficient funds, or for any reason, you will be charged a returned check fee of $25 PLUS the late fee of 5%. Replacement checks must be paid with a cashier’s check or money order and must include the NSF fee and the late fee. Personal checks will not be accepted by any tenant who has had two checks returned by the bank.

AUTOMATIC PAYMENTS: If you choose, you can arrange for an automatic payment with your bank. You can also make online rent payments via our Online Tenant Portal.

MOVING OUT: You must give 30 days written notice of your intent to move out. Once we receive your notice we will send you a move out packet with information regarding the pre-move out inspection and cleaning instructions.

MAINTENANCE REQUESTS: All requests for maintenance and repairs must be made through the TENANT PORTAL. You must give us permission to use our keys for entry or you must be home to let the repair person in.

AREAS WE SERVE

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Google
5.0/5
Nov 4, 2024
Google - AM Realty, LLC
So far so good ... .All work orders has been completed expeditiously. Excited for the future hoping for long-term relationship will update in a year
Google
5.0/5
Oct 24, 2024
Google - AM Realty, LLC
The whole process was made super easy. Kaitlyn was amazing and helped out so much. She even reached out to the owners to put in a good word. 10/10 recommend!
Google
5.0/5
Oct 12, 2024
Google - AM Realty, LLC
Thank you for your prompt response and how you took the time to make sure everything was put back and cleaned after completing the repairs.
AM Realty, LLC replied on Oct 13, 2024:
Thank you for your feedback. We try hard to ensure our customers are satisfied.
Google
5.0/5
Oct 11, 2024
Google - AM Realty, LLC
I am a tenant at Brookwood apartments and with new management in AM realty and certain things changing TESLA with AM REALTY has been beyond fantastic with communication and due diligence in handling documents, getting answers for us ASAP, and just being great positive energy. She’s made the transition smoother and in the future with AM REALTY knowing she’s available another level of comfort.
Google
5.0/5
Oct 5, 2024
Google - AM Realty, LLC
Before AM took over the previous company left us in horrible conditions. We had air conditioning issues, leaking, mold. My kids and I were frequently getting sick due to the mold. Samantha helped us so much. She sympathized with our situation, and found a resolution. She transferred us to more space, and even let us use our first deposit as our first months rent! We needed this money to move and couldn't be happier we didn't have to hire a lawyer. Sam is amazing and friendly, AM Realty knows how to take care of people! Which is definitely different from most here! Thank you again so much for everything!!
Google
5.0/5
Sep 25, 2024
Google - AM Realty, LLC
I adore AM Realty! Allison and Brandi are the best! I appreciate you all so much for being attentive and helping.
AM Realty, LLC replied on Sep 25, 2024:
We appreciate you!!
Google
5.0/5
Sep 12, 2024
Google - AM Realty, LLC
Had the pleasure of working with Kait. Very helpful and responsive. Couldn’t recommend this company more.
Google
5.0/5
Sep 8, 2024
Google - AM Realty, LLC
AM was quick to respond, able to get a plumber out same day and get broken pipe repaired. Awesome response and service.
Google
5.0/5
Sep 6, 2024
Google - AM Realty, LLC
AM Realty has been nothing short of incredible to me. I always get my questions answered in a timely manner, my maintenance requests are completed on time. I've dealt with some nasty management companies in the past, and AM is a breath of fresh air to me. I wouldn't recommend any other property management company! Brandi is phenomenal in her customer service skills and communication.
Google
5.0/5
Aug 28, 2024
Google - AM Realty, LLC
This company deserves 5 stars! Amazing Staff who goes above and beyond to assist! Working with Sam was an absolute blessing. She was very attentive and helped me the best she could. I have a place to call home from this wonderful experience with AM Realty.

Reviews

Raving Reviews

Renters and Property Owners in Charlotte love working with AM Realty. We let the reviews speak for themselves.

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10718 Carmel Commons Blvd, Suite 220
Charlotte, NC 28226