Property Management Services in Charlotte, NC

I had a very disappointing experience with AM Realty. I called numerous times over the course of four weeks to schedule a tour for a property in the Steele Creek area and never received a return call. I also submitted an online inquiry and still did not receive any response. The company requires prospective tenants to tour a property before applying, but it was impossible to do so when no one would respond to my calls or inquiries. As someone who was genuinely interested in renting the property, the lack of communication and customer service was extremely frustrating and unprofessional. I hope they improve their responsiveness to future prospective tenants.

🚨 🚨🚨🚨🚨This has been the worst experience I have had trying to apply at a rental company. I had 30 days to move after my lease. Seen am realty and thought ok they are in my price range. I have been completely transparent with Doug about my rental history and my mom’s. I had to wait almost 3 weeks to get a denial notice. Not to mention I paid $150 for me and mom to apply. The area we applied to was very run down but our situation couldn’t face that. Am realty did nothing but rob us I do some digging as to why we got denied so they denied us for credit but when I call the office Doug never responded so I had to talk to a random person and they tell me we got denied do to income that’s not true me and my mom make well over 2.5 x rent so basically not only did they waste my 3 weeks but also can’t give a solid answer for denial. This place is robbing people for application fee like come on the apartments are right behind the abc store on brokshire blvd where homeless drug addicts crawl the area 24/7 the place I’m renting from now is the same price and much safer. The property am realty had caught my eye just for the price. But newsflash you can’t just keep taking peoples money and give them no solid answer as to why. What is crazy is I completed the application and Doug was calling me asking me questions I have already answered so much that I even asked him did you lose my application? So what did I pay you all $150 for? I did all the work for the company to not give a straight answer. I will make sure I tell anyone who is looking for a place to never do business with this company ,they do shoty work and already lead on untrustworthy information. I don’t need to PAY a APPLICATION FEE if no one is doing their job like come on you wasted my money and most importantly my time!!!!!!!!! 🚨🚨🚨🚨🚨. Also me and mother’s income exceeded the amount needed I did the calculations me and my mother wouldn’t have applied if that was the case I have been renting all my life I know the requirements before I hand money over simple as that. The email provided did not state that income wasn’t an issue the email said credit. Am realty make it right again. Doug has never reached out that is why I’m rightfully writing this poor review not only was my money robbed from me i still haven’t directly talked to anyone and it’s poor business to not formally explain why we were denied looks like robbery to me. I would like that email your talking about that says I got denied for income or my money back. I can spread the word and make sure that anyone that is looking for a decent safe place to rent from Don’t do business with this company they are crooked and are literally sitting on applicants applications to even give an answer that’s the part I don’t get it doesn’t take nearly 3 weeks to deny someone for income that’s basic math your apartment was $1325 2.5x the income requirement is $3312.50 like I said if I knew me and mothers income didn’t surpass that figure I never would have applied. So please run my $150 back am realty. Also I made sure to report your business to the BBB there is an alarming amount of people you have targeted and robbed.

I cannot say enough wonderful things about AM Realty, LLC & Ms. Allison Regets and her professionalism, compassion, and dedication. Throughout my experience, she has demonstrated patience, understanding, and a genuine willingness to assist with my concerns. What stood out most was her responsiveness and her sincere effort to advocate on my behalf to help find a fair and reasonable solution. In a time when kindness and professionalism truly matter, Ms. Regets exceeded my expectations. She treated me with dignity, respect, and care throughout the entire process. It is refreshing to encounter someone who not only handles business professionally but also shows compassion and humanity toward others. Her communication was excellent, and she took the time to ensure that my concerns were heard and addressed appropriately. I am truly grateful for her assistance and highly recommend working with Ms. Allison Regets and her team. Thank you again for your outstanding service and support!!! 🙏🏽❤️🙏🏽❤️🙏🏽

My wife and I relocated to Charlotte and leased a property from AM Realty while we decided where in Charlotte we wanted to buy a house. Nick Mears was incredibly responsive to our questions and the couple of times we needed maintenance services we had someone at the house within 24 hours, if not much earlier. I had not been a tenant for many many years before leasing from AM Realty and my experience as a tenant was great. Again, many many thanks to Nick for being so helpful.

Management gives prompt response to any maintenance request or question you may have and handles everything with ease.

Been renting with them for 2 years now , the experience has been great always respond in a timely manner, always fix issues when submitting really helpful staff members thank you for all you do

I have been renting from AM Realty for the last 2 years. I currently reside in Chesney Woods and I love it here! A very quiet community with a responsive property management team. This is my second property and I can say that I have enjoyed staying here the most. Tesla Wine was very helpful to me when transitioning to this community last year.

This company is wonderful to work with very friendly beautiful town homes I’ve lived in one of their town homes for about 6 months now and it has been great not a lot of noise friendly neighbors

They are such an awesome company. You just need to be transparent with them and they’ll assist you the best they could. We love the area. We would love to reside here as long as they want us here. Thank you AM Realty for everything. Miss Jahnea and Miss Natasha are among the most helpful people we’ve encountered. They’ve been incredibly communicative, especially when weather conditions may cause disruptions or when repairs are needed around the property. They ensure that we’re always informed about any changes or issues.

I had a great experience working with Nyla at AM Realty LLC. From start to finish, her communication was excellent and she made sure I always understood each step of the process. She is extremely knowledgeable about the market and her expertise really shows in the way she guides and supports her clients. Nyla was always quick to respond to any questions or concerns, which made the entire experience feel smooth and stress-free. Her professionalism, attention to detail, and commitment to helping her clients truly stand out. If you're looking for someone reliable, knowledgeable, and responsive, I highly recommend working with Nyla at AM Realty LLC.