Protecting the Condition of Your Charlotte Investment Home

Owners appreciate our fast, reliable, and affordable maintenance services. Paying for necessary repairs is part of rental property ownership. It doesn’t have to be expensive, though. We’re careful to keep costs down, but we’re attentive to the needs and condition of your investment. We know that deferred and unreported issues can be even more costly.

With relationships in place with credible and talented vendors, contractors, and inspectors, our Charlotte rental property owners know that we’re taking excellent care of their investments. We protect your property with preventative care, careful inspections, and transparent communication.

Better Tenants, Better Management, Better Experiences for Charlotte Property Owners

Cost-Effective Maintenance for Routine and Emergency Repairs

Open and responsive relationships with our tenants allow us to encourage the immediate reporting of any routine maintenance issues that are detected. We want to know when something breaks or needs to be replaced. We’ve provided our residents with an easy online portal to make their repair requests. Having this information documented allows us to make good decisions when we’re moving forward with resolving the problem.

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When it comes to emergencies, tenants know to call our 24-hour hotline instead of placing an online request.

We are ready to respond and ensure that your property is protected, even during an unexpected catastrophe. We’ll get in touch with you, we’ll put together a response plan, and we’ll mitigate any further loss or expense.

We won’t spend more than we have to. Your bottom line is important to us, and we know how to balance the work that’s needed with the budget you have for maintenance.

Maintaining properties in Charlotte neighborhoods like Ballantyne, Highland Creek, University, West Charlotte, NoDa, and Plaza Midwood

Preventative Maintenance Preserves Charlotte Rental Properties

Preventative maintenance saves money. We’re proactive about inspecting, maintaining, and servicing your most expensive systems. Water heaters, HVAC units, appliances, and landscaping all get special attention from your management team at AM Realty.

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Tenants are trained to look for things that might need attention. A slow leak in a sink, for example, will never be left unattended. We’ll have your rental home inspected as often as you’d like to make sure everything is running the way it should and not in danger of breaking down any time soon.

This attention to preventative maintenance allows our owners to plan and budget for long-term needs like new roofs and complete paint jobs.

Help with rental homes in Charlotte zip codes like 28226, 28269, 28105, 28081, and 28205.

Vendor Relationships and Transparent Communication Delivers Peace of Mind

As your Charlotte property management company, it’s our responsibility to ensure only the most qualified people are performing work on your home. We have relationships in place with some of the best vendors, contractors, and inspection teams in the Charlotte market. The volume of work we provide to them ensures that our properties get immediate attention. Whether it’s a middle-of-the-night emergency or a routine fix, our professional maintenance partners are available.

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They also provide us with their best possible prices. We’re able to negotiate rates that individual landlords could never get on their own.

You should feel comfortable with the people repairing your property. We only work with licensed and insured professionals. We also follow up with tenants to ensure the work was done properly and we keep you informed of the progress along the way.

We won’t make expensive repairs without your approval, and we’ll provide pictures of every inspection.

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Talk To Our Team About a Market Analysis

Establishing the right rental value for your Charlotte property is critical. A price that’s too low means you lose money every month. A price that’s too high means you might be facing a longer vacancy period or a stream of unqualified tenants who are willing to pay more because they’re getting rejected elsewhere. We price your home according to the market and the competition. You can count on us to deliver the best data and the most reliable rental range.

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As a property owner/landlord who lives out of state, Allison and her team have been a wonderful asset when things that are easy to tackle as a local become incredibly challenging from afar!

They’ve made every effort to be responsive, prompt, professional, and fair to both me and my tenant. We are now selling to our tenant and are so happy we’ve been able to work with Allison and Jason through to the end.

Owning a rental property has its challenges but AM Realty, along with their network of service providers, have made it much more palatable! If you own a rental property in the Charlotte area and need someone to manage it, pick AM Realty.

Beth S.

Services and Pricing

Single Family Plan
Investor Plan
Tenant Placement Fee None! None!
Monthly Management Fee % of monthly rent Lesser % based on volume
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Pet Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting & Reporting
Monthly Owner Statements
Property Evaluations
Owner & Tenant Portals
Tenant Maintenance System
Filter Replacement Program N/A
Leasing Guarantee N/A
Maintenance Guarantee N/A
Satisfaction Guarantee N/A
Eviction Guarantee N/A
Capital Improvement Evaluation Upon Request Upon Request
HVAC Maintenance Agreement Upon Request Upon Request

Call or text us at (704) 850-9323 during business hours.

We guarantee that a team member will be on the other end to answer any questions you may have.

Single Family Plan

Tenant Placement Fee: None!
Monthly Management Fee:% of monthly rent
 

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use PropertyWare management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

Investor Plan

Tenant Placement Fee: None!
Monthly Management Fee: Lesser % based on volume
 

Rent Assessment

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Marketing the Property

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Finding Tenants

We use in-house and external leasing agents in addition to state-of-the-art self-showing technology to gather as many applicants as possible.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate 'fake' service animals and problem pets.

Full Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Accounting

Detailed monthly statements, annual reports and IRS compliant reporting.

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Eviction Process Handling

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use PropertyWare management software -- the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements.

Property Evaluations

Detailed, regular, on-sight evaluations of your property to review and report on property condition.

Owner and Tenant Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Filter Replacement Program

Tenants receive regular shipments with furnace filters to make it easy for them to remember to change the filters. This cuts down on energy costs and helps the equipment to last longer.

Leasing Guarantee

If a tenant we place into your rental property leaves before the end of the initial lease term, we will not charge you a Leasing Commission to find a replacement tenant. (excluding moves for military orders).

Maintenance Guarantee

Maintenance service performed by our in-house maintenance company is guaranteed for workmanship for 1 year.

Satisfaction Guarantee

If you are not satisfied with our services, and we can’t make it right for you, you can cancel our management agreement without penalty.

Eviction Guarantee

While we are managing the property, if a tenant we placed has to be evicted, we will handle the cost of eviction, up to $2,500.

Capital Improvement Evaluation

Annual visit and report on capital improvement needs for your rental property. - Upon Request

HVAC Maintenance Agreement

Regularly scheduled service program of your properties HVAC system. - Upon Request

Working with AM Realty for Charlotte Property Management

We know you have a lot of choices when it comes to Charlotte property management, and we also know that AM Realty is your best solution for residential leasing and management. We work with single-family homes and multi-family buildings. Our clients are independent landlords and large investors. Whatever your investment goals happen to be – we can help you reach them.

AREAS WE SERVE

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Google
5.0/5
Aug 30, 2025
Google - AM Realty, LLC
So far so good ... .All work orders has been completed expeditiously. Excited for the future hoping for long-term relationship will update in a year It's been a year and now the rent is raised an extra $60 so I will only stay another year The neighborhood is great There are more vacant properties then tenants so you will think they will like to keep the current customers happy
Google
1.0/5
Aug 23, 2025
Google - AM Realty, LLC
If your an African American don’t even waste your time or money applying, your application will get denied for made up reasons.
AM Realty, LLC replied on Aug 23, 2025:
Hey, Jay. What property did you apply for? We can assure you, this is 100% false.
Google
5.0/5
Aug 22, 2025
Google - AM Realty, LLC
Google
1.0/5
Aug 15, 2025
Google - AM Realty, LLC
Pest Control: Tenants are charged a monthly fee for pest control services. No service has been performed since May 2025. A scheduled visit for June 26th, 2025, was canceled and never rescheduled. Maintenance: All open maintenance requests and appointments have been canceled. No clear communication regarding when or if they will be rescheduled. Property Cleanliness: When I first moved in, common areas such as halls, siding, and sidewalks were pressure-washed regularly. Since AM Realty took over in April 2024, these cleaning practices have stopped. The main walkway was cleaned once after 6 weeks of multiple complaints from residents of the bird feces that covered the walkway. Communication & Management: I requested assistance for a severe noise issue. I was told it would be addressed and that I would receive a follow-up. No follow-up ever occurred, and the issue remained unresolved. On August 15, 2025, at 10:18 AM, I received an email titled "CHANGE OF MANAGEMENT - IMPORTANT!" The email stated, "AM Realty will no longer manage the property as of August 17, 2025." It makes sense now why maintenance requests were canceled throughout the building. They failed to mention this detail when they e-mailed residents on 8/13/2025 asking for a Google Review. There was no prior warning or explanation for the sudden change. I am beyond disappointed with the lack of follow-through, communication, and overall property management.
Google
4.0/5
Aug 13, 2025
Google - AM Realty, LLC
This is not a paid review…. I’ve rented from this company for 2+ years and they are one the best in the Charlotte area. Work orders were always completed in a timely manner and the vendors were always flexible. Allison and her team are great you just have to communicate your needs. I’ve resided on several of their properties and never had any major issues. They’ve grown and are expanding offices so sometimes their responses may be a little delayed but I always received a response within 48 hours. I’ve recommended several friends and they love AM REALTY.
Google
1.0/5
Aug 6, 2025
Google - AM Realty, LLC
This property management company is a complete scam. I paid the application fee and never heard a single word back. Their phone numbers are useless — either disconnected or straight to voicemail — and no one ever calls you back. It’s clear they’re just taking people’s money with zero intention of following through. No updates, no communication, nothing. Don’t waste your time or hard-earned money like I did. There are plenty of honest, professional property management companies out there — this is not one of them. Avoid at all costs.
AM Realty, LLC replied on Aug 6, 2025:
Hey, Vandexter. We’re sorry you feel that way, however, we have been in communication with you. You’ve spoke with people at our North office (in person), on the phone with Nick, & email correspondence when we denied your application for your low credit score. Have a good day!
Google
5.0/5
Jul 19, 2025
Google - AM Realty, LLC
I was just approved for a brand new apartment in Charlotte. Tesla was very helpful and kind through the entire application process. The application process was easy and fast. I can't wait to move into my property.
Google
5.0/5
Jul 18, 2025
Google - AM Realty, LLC
Tesla and Nila are the BEST. Nicks cool
Google
1.0/5
Jul 18, 2025
Google - AM Realty, LLC
Very disappointed I have lived at this apartment for 5 years and this is our 3rd rental company. After inspections my door was not locked correctly and was left open for hours. I emailed the property manager and received an email back from someone else apologizing and agreeing to change my locks Monday. Someone did not come out until Wednesday after I emailed and called the office again. I was not aware someone was coming and was not there and all I received was an email that maintenance had come out. After emailing and calling again I finally got in touch with someone and was told maintenance would be out Monday after waiting hours I called and was told maintenance had an emergency and would not be out. I was told he would be out the next morning. After waiting hours and not having anyone show up or any sort of communication I had to leave. I was told they would be out Friday morning. He apparently changed another units locks and still has not showed again I had to call multiple times to even find that out. This is has been going on since June 27 when my door was left unlocked and was open for hours. The way Am Realty has handled this is absolutely ridiculous and disappointing. Would not recommend using them.
Google
5.0/5
Jul 18, 2025
Google - AM Realty, LLC
I had the pleasure working with Nyla. She did a great job answering all my questions with a great response time and also made it super simple for our move in process. The place I moved into was just like the pictures and have no complaints with anything. If I could rate Nyla 6 stars I would, she definitely went above and beyond for me.

Reviews

Raving Reviews

Renters and Property Owners in Charlotte love working with AM Realty. We let the reviews speak for themselves.

Questions about Property Management?

Visit Us

9200 Harris Corners Pkwy
Suite C
Charlotte, NC 28269

Mailing Address

9200 Harris Corners Pkwy
Suite E-222
Charlotte, NC 28269